Hired Maid Masters to clean my home after having poor experiences with several independent housekeepers. Maid Masters has cleaned my home for the 3rd time this week. The company sends 2-3 people to clean and they are done efficiently and quickly! I generally text them for my cleaning appointments which is majorly convenient. I have recommended this company to my friends since finding a good cleaning service can be difficult.
Fantastic to work with!
1 Star Rated
Jul 19, 2018
We purchased a home and requested the move in cleaning service. The pro is that they were able to accommodate us within a week and were understanding when the garage code information we were given by the prior owners for accessing the home turned out to be wrong. The cons to the service is that nothing was actually cleaned. There were still cobwebs in the pantry, bedroom corners and windows. The fridge shelves and drawers were not cleaned and the cupboards still had a layer of dust and coffee grounds in them. My husband did a walk through and requested the cupboards be recleaned but failed to check them. They are quite clear in the requirements to do a walkthrough and we obviously were not thorough enough in ours and did not open ever cupboard and drawer. We assumed the items on the list were cleaned. When we contacted them to advise of our additional findings we were told they would send someone right over. After waiting two hours we canceled as we had plans for the day. Very frustrating. If you plan on using them, bring a white glove and be ready to wait while they reclean everything.
1 Star Rated
May 19, 2018
Terrible service. We couldn't get through calling on the phone Thursday or Friday. Sent a text Friday morning and after waiting over 3 hours, someone finally responded Friday afternoon. I was given an estimate, asked when I wanted to book and told they are open seven days a week at any time. I asked what the availability was over the next three days and I never got a response. I even sent 2 more messages and got nothing in return.
5 Star Rated
Feb 19, 2018
Great cleaning service. Called to book an appointment for the same day for steam carpet cleaning and a move out cleaning. The cleaning crew did a spotless job!
5 Star Rated
Nov 19, 2017
Hired Maid Masters for our steam carpet cleaning before moving into our home. We had a lot of pet odor and stains on our carpet. I was very relieved they could fix everything instead of us having to replace the carpet. The crew was great to work with!