ASAP Locksmith

5.00 out of 5 . Execellent

ASAP Locksmith

ASAP Locksmith is one of NYC's top locksmith and security services company, specializing in immediate 24/7 locksmith services, from installing a simple lock to highest level security systems. We at ASAP Locksmith strive to provide quality locksmith services at affordable and competitive rates.

(212) 500-0573

10009

Category: locksmith

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5 Star Rated

Execellent

Jul 21, 2018

Excellent job installing our new Nest deadbolt. Great communication along the way. Provided a certificate of insurance very quickly for our building. Would use again and highly recommend.

-Amy H.

5 Star Rated

Execellent

Jul 6, 2018

Jonathan changed the lock when I moved last summer. Straightforward over the phone (unlike someone else I spoke to). Showed up on time and worked efficiently. Nothing more stressful than moving, and at least the lock change was stress free.

-Tracy B.

5 Star Rated

Execellent

Mar 29, 2018

Jonathan came out same-day and was friendly and professional. Did a great job and we now have a door lock that turns like butter! Thanks a million, will definitely be using them again if we need a locksmith.

-Alli B.

5 Star Rated

Execellent

Jan 6, 2018

This review is long overdue, but I just feel like I had a different experience than everyone else on Yelp. This was for an electronic lock installation on 10/17. Jonathan was late: he gave me a two-hour time frame window of 10AM-12PM, he called me at 12PM and came at 1:15PM. Because of his tardiness, I had to almost cancel an important lunch meeting. He also did not apologize whatsoever. This was not a huge issue, but it gets better... He RUINED my walls: when he drilled to install the lock, he was obviously careless and drilled a huge hole on the side of my doorframe. He then went into commenting how my walls were "weird" instead of fixing the problem and saying it was his fault. In addition, he showed me his installation without trying to fill in the giant hole and only offered to fix it when I pointed out the huge hole. He said the "best" he could do was fill it in with some white rubber wall tack, which he again, did carelessly and got the tack on other parts of my wall. He tried to clean it off with a wet kitchen towel, which he did with too much force and ended up scrubbing off parts of my wall paint. When I pointed this out, he refused to acknowledge that he did it and said that the spot on the wall paint has been there the whole time. I then pulled out images of his progress for the whole time, which he reacted to in surprise and finally acknowledge that he scrubbed off my wall paint. He then relented to adding more tack onto the spot. Maybe he had a bad day or something, but this was far from the 5-star experience other Yelpers are experiencing on here. You've been warned.

-Cynthia Y.

5 Star Rated

Execellent

Sep 29, 2017

Fantastic service. Fast, professional and reassuring from the moment they answered the phone until the minute we stepped into our apartment. He wasn't even phased by the ticket he got for parking illegally in front of our apartment. "Part of the job" he said. The price seemed very reasonable and our tech was competent and courteous. Don't hesitate to call them.

-Derek B.

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