Flores Air Conditioning

4.20 out of 5 . Best

Flores Air Conditioning

Flores Air Conditioning and Heating started out as a small family-owned and operated air conditioning and heating company. Over the years, more and more families have come to rely on us for honest, quality service at an affordable cost.

(623) 249-5953

85051

Category: Air Conditioning

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5 Star Rated

Execellent

Nov 2, 2018

My wife and I were extremely pleased with the meticulous work that Flores Air Conditioning afforded us. They worked with such precision and accuracy, the likes of which you hardly see anymore. Mr. Jorge Flores was very professional in his mannerism, and the handling of the paperwork involved. The entire crew put up our new unit in an efficient manner and did not leave any debris anywhere. I highly recommend them.

-Jimmy J.

5 Star Rated

Execellent

Oct 23, 2018

Jorge is as unprofessional as it gets. He left tools behind on a completed job. He would only schedule me in the middle of the day so, I had to leave work in order to meet with him. I offered him food and water, which he declined. Later, he started making demands. He told me he didn't like to be watched while he did the job. So, I had to sit on the other side of the house, making sure nothing was wrong on the other side. It made me feel shady, like he was trying to do something without be noticed. He also did not bring many items he needed. He ended up needing a Flashlight, cups, and pliers. I had all of these items but, he seemed rather unprepared for the job. This guy is the worst!

-Jake R.

5 Star Rated

Execellent

Sep 25, 2018

I REALLY HATE TO POST THIS REVIEW, but I need to speak my piece about the way that I was treated. I had used Flores in the past; I do not want to impugn their reasonable response time, repair skills or charges. I thought that they were good and had used them twice or more in the past. Today was very different. Today, my repairman arrived for a down blower, I do not know his name as he never mentioned it, but he remembered my house from a previous visit. He did not hand me a card. The unit was on the roof, and we used my ladder to go up. Tthere were some screws absent from the housing. He asked if anyone had worked on it and I told him about prior service by another company, and after he left, I later remembered that Flores had serviced it as well. He got to work removing the screws on a panel.The technician worked for about 5 minutes, only removing 3 or 4 screws and partially removing an access panel before he stood up and told me that he could not work here and would not talk to me. He said that he did not want to be watched, but he had never even mentioned once that he felt crowded. I offered to leave, but he was immutable and had made up his mind. Oddly, he kept on saying that "I am professional", but he ignored my pleas to stay and repair the AC for my daughter's room despite the triple digit temps. In the past, my presence had been helpful, as they had even borrowed my tools that I had offered as they did not have those tools with them. No one had ever asked me to be left alone or expressed concern that I was in the way. Today, he packed up and left and referred me to a service with godawful Yelp and Google reviews. I cannot help but think that this referral was actually spiteful. I will try and post a photo of the reviews of this other service below. The company had 174 ones star and 68 five star reviews and this is who he thinks would be the best alternative? After I researched his recommendation, I texted him back and apologized for any miscommunication. I mentioned the awful reviews of the company that he referred me to and asked him if he had any other suggestions. He took the time to respond by text "Sorry can I be texting while I'm driving thank you", but no company was ever suggested. There now, I have said it. Obviously this was a man with a short fuse today and lacking interpersonal skills. I guess that he expected me to read his mind and know that he felt crowded. I was just trying to understand what was going on inside of my AC. Excuse me! Hopefully this was just a bad day for him. Now the cool morning has passed and I will have to fish for a repairman to be on the roof in the heat of the day.

-Doc P.

5 Star Rated

Execellent

Jul 24, 2018

Could not be happier. Old unit died during monsoon season and they were able to get me back in operation with a new unit the next day. Second time the family has used them and the 2nd awesome job they have done. Thanks!

-Cpro Nikkor

5 Star Rated

Execellent

Jul 24, 2018

They installed my a/c unit years ago and it has been working perfectly fine since. I recently needed the a/c checked and the owner came. He is a very kind and friendly man. Thank you for the great service!

-Mark S

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