My garbage disposal wasn't working for months. These guys came in and fixed it within 30 minutes and even replaced some rusty parts of the drainage system that needed to go. Really appreciate that they came prepared and were considerate of my time. Nice job!
5 Star Rated
Nov 16, 2018
After a great experience back in June when I first called Drain EEZ for help clearing a clogged drain in my bathroom tub, I knew I would be calling them again for anything else that came up with the plumbing. This time, I needed help with a clogged sink in the other bathroom and a leaky toilet. Pat was able to come to my house the next day, and this time he brought his helper Kevin. They were both great! Pat gave me expert advice about what caused the leaky toilet issue and gave me different options based on what I could afford, which I really appreciated. Drain EEZ will continue to be my go-to choice for plumbing services.
5 Star Rated
Oct 19, 2018
We received great advice and direction from Pat. He provided a solution where we could find the part we needed to stop our leaking faucet ourselves clearly they care about their customer satisfaction more than booking extra jobs They were willing to come next morning if needed but we resolved thanks to their advice. Great help!!
5 Star Rated
Sep 23, 2018
In the past year Drain-EEZ has repaired one of our toilets, replaced another toilet and replaced our kitchen faucet. Pat and his team are extremely professional, responsive and a pleasure to deal with. They always call when they're on the way and have always arrived within the window of time they quoted. Once at our home, they work quickly and efficiently.
Plumbing issues have always made me feel very anxious but I feel a lot better now that I know I can call Drain-EEZ. I highly recommend them.
5 Star Rated
Jun 25, 2018
The hose bibb on the exterior of my house leaked water when a hose was attached to it. I sent a video to Drain-EEZ. After some technical mishaps with emails and txts (his phone wouldn't accept videos and I was given the wrong email address a few times), Pat told me I likely had a frost free valve that needed to be replaced. He said that he would not fix any drywall to replace the valve, which I accepted. He got to my house while I was at work and my mother-in-law let him in. He confirmed over the phone it was a problem with the frost free valve and said he needed to buy parts. He told me it would be $850 and kept reiterating that he didn't know how long it would take until he opened the wall. It took about 2 hours and the parts appears to have cost less than $75 (from searching Home Depot). That is a high hourly rate. He replaced the frost free valve with a normal valve that would require an access panel, without asking me first. It is not an easy place to put a panel as it's right above the baseboard above some stairs. After raising this as an issue, he said to just put a modified HVAC panel over it, which won't even work, as the valve sticks out past the drywall. When asked about why the price was so high when he didn't run into any problems, I was told they charge by the job, not by hour/parts. Lastly, the new hose bibb that was installed is loose on the outside as it is not secured to the brick as the original one was.
The new valve works, but for $850 I have a loose hose bibb, I have to add a custom/awkward access panel, and wasn't clearly told how things are billed until after the fact. The plumber with the mitigation/restoration company quoted me $750 to put a new frost free valve in and a manual valve under the stairs (Pat was made aware of the closet underneath the stairs).
If you care about aesthetics and/or price, I would not recommend.