Captain Rooter Emergency Plumbers Chicago - Sewer & Hydro Jetting Experts

5.00 out of 5 . Execellent

Captain Rooter Emergency Plumbers Chicago - Sewer & Hydro Jetting Experts

Captain Rooter is your full-service Chicago plumbing company. Since 1998, our specialty has been providing reliable emergency services. While other plumbers claim to offer 24-hour emergency help, we actually mean it! No matter what time you call us, we will answer with live help and dispatch a plumber to your property as soon as possible.

(773) 840-7800

60647

Category: plumbing

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5 Star Rated

Execellent

Nov 19, 2018

Contacted them on Yelp on Saturday and they were out to clean my sewer lines out on Monday, right on time. Fair price and they cleaned up any mess they made. Well worth the phone call and they honored the estimate they gave through yelp

-Mike B.

5 Star Rated

Execellent

Nov 19, 2018

I had an urgent plumbing issue today and William Cubas showed up within less than two hours. He did an excellent job fixing the issue. He was very professional; inspected and explained the problem to me before he took care of it. Thank you William

-Malek A.

5 Star Rated

Execellent

Sep 24, 2018

Captain Rooter was amazing! We called around 9:30 am and they were out here within 2 hours. Mil was prompt and very knowledgeable. He installed a gas shutoff valve in my basement for my dryer. He made sure everything was safe and not leaking before leaving. Quick, fair, and reliable work from Mil! We will definitely use him again in the future!

-Cassie S.

5 Star Rated

Execellent

Jul 8, 2018

Jesse is professional, fair in his pricing and a great plumber. He has done several things for my Mom's home: 1) rapidly and efficiently installed a new hot water tank after hers had gone out during the cold winter months in Chicago, 2) fixed her leaking toilet on the first floor, 3) installed new piping to fix her leaking kitchen sink and 4) rodded her basement for the massive water backup issue. Out of all the plumbers called, texted and messaged during our time of urgent need, Jesse responded the quickest and did not set false dates/times to come out, but indicated exactly when he would be available and how he could accommodate our requests, given his schedule as well as our dire need to get Mom hot water again. The reason I'm giving 4 stars rather than 5 or possibly even 3 is because even though the other things mentioned above were taken care of with excellence, after paying in full for the basement rodding, there's still water in my Mom's basement and unfortunately I think it's even worse. I live in LA and my Mom lives in Chicago, so the only way that I know there's still water in her basement is because my Sister sends pictures. So Jesse please let me know your recommendation or what can be done to fix this. Thanks.

-Joyce K.

5 Star Rated

Execellent

Jul 2, 2018

I had a water backup issue in one of the units in my 3-flat in Logan Square over the weekend. I had quotes from trusted contractors of mine saying $750-1,000 and maybe more. I panicked and called Jesse at Captain Rooter based off previous reviews claiming he was honest. Bingo! We spoke yesterday and he encouraged me to wait until today, when there wouldn't be any weekend service call fee (standard in the industry) and all in, my payment to Jesse was about $300 this morning! They came with all the necessary equipment, didn't waste any time at all, they were in and out in less then an hour with no extra upsells or "you should probably do this service also". Being a landlord with constant issues on an older building, my radar for being screwed over is on high alert - Jesse and this company didn't give me that feeling. I'll be referring this company and Jesse in the future to all my clients needing plumbing work.

-Chris G.

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