We hired Multi Construction to work on a rather large single family home renovation which spanned from Sept 2016 to Feb 2017 . Scope was to update the kitchen, 3 bathrooms, cellar, electrical, plumbing, install ductless mini-split, paint. We met with 7-10 contractors and ended up selecting Multi Construction for our renovation. We were happy with our choice based on the following:
- Communication: We worked with Shafayet, who made himself available. He took our calls, communicated via text and email, and met with us in the evenings (almost every week) to go over updates as well. In terms of work style, Shafayet gets down to business and focuses on the work itself and in the details. He does not fluff or sugar coat things, which we appreciated.
- Reasonable pricing: Compared to the other quotes we got from contractors, the pricing was reasonable and in line with others. Tip: Make sure you are detailed as possible on the type of work needed to get an accurate quote. Even on the additional change orders we had, we thought the pricing was justified and Shafayet was open to the additional work.
- Realistic point of view: From the start, Shafayet was upfront with what he saw as the big ticket items and what issues may come up during the renovation. He didn't try to sell / market himself like other contractors. Throughout the renovation, we would exchange thoughts and ideas and he would share his POV on how things would look like and what he would recommend.
There are a few considerations you need to be prepared for:
- Even though you are hiring a contractor, you need to be the project manager and be very involved especially for the big ticket items. We were on site at least once a week and addressed any concerns/issues/questions immediately with Shafayet. We also learned we had to be detailed with our communication.
- The team was onsite on Monday-Fridays and most Saturdays in order to get the work done. Shafayet is onsite at times but not 100% as he manages other projects.
- We had to buy our own materials (e.g., Kitchen cabinets, countertop, fixtures, tiles, etc.) However, Shafayet did recommend his vendors that he has worked with in the past. There were several instances where Shafayet's recommendations have saved us money on the cost. Check measurements with the contractor and timing on when he needs the materials before making any purchase.
- Plumbing and electrical work is subcontracted to other vendors. It was always good practice to ask about the subcontractors prior to beginning the work.
There were slight hiccups along the way that pushed back our completion date and where we had to change some minor aspects of our renovation. But that is to be expected with any renovation. Overall, we were very happy with the final product and happy to call it our home.