Drain Control

5.00 out of 5 . Execellent

Drain Control

If you've noticed that your tubs and sinks aren't draining as fast as you'd like, there's probably something clogging up the pipes. If you can't solve the problem with store-bought drain cleaners, then it's time to call on professional drain cleaning service from Drain Control in San Jose, CA!

(408) 826-2935

95153

Category: plumbing

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5 Star Rated

Execellent

Dec 5, 2018

Kim answered my yelp quote request and fixed my leaking toilet tank, all within a few hours. He was polite, fast, friendly. He replaced my fill valve for the price he quoted, in a few minutes. Five stars.

-Duncan T.

5 Star Rated

Execellent

Oct 30, 2018

I called Drain Control because my water meter is still spinning even after the main valve is shut off so I know that there's leak in my pipes. Kim squeezed me in for same day free inspection and showed up on time. He dug around a bit near my main, irrigation valve and around my meter to confirm there's no obvious leaks then he concluded that my leaks are probably between my meter and my main. Because of my landscape structure (with lots of concrete), he suggested that I contact trenchless companies for the job. He even wrote down a couple of companies that he knows are reliable and affordable. Other companies would try to push me to have the job done right away but Kim actually said that since the leak is very minimum, I should take my time to ask around for best quote before deciding. I appreciate his work ethic and would contact him again if I have any other plumbing issue.

-Elizabeth N.

5 Star Rated

Execellent

Oct 18, 2018

Very happy with response and service from Kim at Drain Control. He responded quickly with the best price for a camera inspection of my lateral line and came the same day. He showed me the the screen and described the issues along the way. At one point the obstruction prevented the camera from going further so we discussed using the auger and he told me what the additional cost would be before he did it. The auger opened up the line enough for the camera to show the root problem along the line and to show a major obstruction near the sidewalk. Kim described the water jet process and gave me a price that would include everything. I felt the price was fair and he wasn't piling on one service after another to jack up the price. He combined the services and gave me a two year guarantee. After the water jet process, the camera showed a completely clean drain line all the way into the middle of the street where it connects to the city sewer line. All the roots and the major obstruction near the sidewalk were completely gone. A great tool and great service! The final price I paid was only slightly more than most companies quoted me just to run the camera down the line.

-Dan A.

5 Star Rated

Execellent

Sep 23, 2018

We had an emergency job done on our outside water source and we called a few companies. Drain Control was the first to answer and even got to our home within an hour - which was great because our landscaper was relying on the water to complete our project on time. Great service, fast, and fair price.

-Michael M.

5 Star Rated

Execellent

Sep 18, 2018

Disclaimer: 1. I don't know this guy, in fact, I didn't find him on yelp. 2. If you ever want an honest and decent person to work with, you MUST read this review. I contacted a plumber on Yelp and request service immediately. That plumber said no problem, see you at 12pm and turned out, it was a different plumber from a different company, who came all the way out from San Jose. Turned out the guy I originally contacted didn't have time so asked Kim to come out instead. They are relatives but own their own business. Kim, the owner as well as the plumber of Drain Control came (Again, not the plumbing company I originally contacted). He took one look at the clean out and he start shaking his head (see below). Then within 30 minutes, the took care of my clogged problem. Precision, efficiency and great value. THIS IS THE STORY BEHIND THIS REVIEW: 1. Kim explained to me why there is clogging with my 8 years old new house. The plumber who built the house was very poorly trained and used the wrong materials... which I already know he's right due to other issues we have, and that's why we have so much clogging problem. Now I have hired a very highly rated company from Yelp with almost 700 4.5 stars reviews who came out twice and unclogged my drain but not once explain to me what happened but just said you got gunk. 2. When Kim saw the clean out, he already know there is another problem. The clean out was too short behind the wall, during snaking, the water came out and spilled into the kitchen from between the kitchen wall. So he explained to me how to fix it. So I asked him if he can fix it for me, he said he can and told me how much (which was reasonable price) but instead, he taught me how to do it, what parts to buy. I told him, but I don't even have the tool to do it. He GAVE me one of his pliers... he said, keep it and use it to replace it. I was like what? This is one guy, who job is to unclog my drain and after that, he spend the time explain to me how to fix it, what to buy and GAVE me his tool???? I don't know how much the pliers cost but I think he may not make much money on this. And again, that highly rated plumbing company didn't even mention that problem. Kim explained to me, because of his religion, he want to help people, he charges very reasonable rate and enjoy the process helping others. You may hear people tell you all day long about some of this story, but witnessing it first hand just flat out amazing. Boys and girls, I spent most of my life time working with people, hiring people and always hoping to meet people this sincere and genuine. If you want an honest and reliable person to work with, try Kim.

-Mark L.

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