At TemperaturePro, we’re in business because we’re passionate about your comfort. Since our inception, we’ve been helping our friends and neighbors stay cool and breathe easily, and we take a great deal of pride in our work. We’ve become a leader in our community thanks to the many relationships we’ve built with home and business owners, and those relationships remain a cornerstone of our business.
I worked for this company briefly and made several sales using my own vehicle..It’s been close to a year and I still have not been paid the money that they owe me..This will give you an idea of what you are dealing with..This is a franchise and this review has no reflection of the other Temperature Pro franchises..I hate leaving bad reviews but what kind of companies don’t pay employees what they owe them.The labor board can not do anything about it because it is commission,close to $1000..Galatians 6:7 “Do not be deceived..God will not be mocked.A man reap what he sows.”
Update:They have went out of business ...The owner Andy still owes me money 💰....He is reaping what he sowed .’I was selling great and he chose the wrong person to run his, business and let me and a great tech go to let a ...... run his business .Should have kept me and you would still be in business with money in your pocket ‘...Andy you are reaping brother and if you ever want to pay me the money that you owe me that will be a start of redemption ....Hate it for you Brother but you did it to yourself..
1 Star Rated
Mar 12, 2018
I was given a time window between 8 to 11 am to fix my heater on Friday March 09. I told the scheduling guy that I needed to double check the time & call him back to confirm. But when I called back trying to postponed to 1 pm, he raised his impatient voice complaining that he gets 45 calls a day & I kept change my time. What??? I had never accepted his time window in the 1st place anyway!
Then I called at 12:25 pm to check on the status, the same guy told me that the technician was running an hour late, he needed to double check & would call me back in 5 minutes. But he never did. The technician supposed to call me an hour in advance prior to arrival. Nobody called & nobody showed up. I kept calling them all afternoon (6 times b/w 12 pm & 4 pm), nobody picked up nor called me back, even after leaving both voice & texting messages.
They are contracted thru Landmark Home Warranty (LM), LM could not get hold of anyone with Temperature Pro either. I called LM & was told that my appointment was cancelled without any notification what so ever. What????? So LM had to reassign the job to RLC Services.
What kind of lousy service is this? It's very unprofessional & irresponsible!!!!
5 Star Rated
Dec 12, 2017
Great service!! I highly recommend them!!
5 Star Rated
Sep 11, 2017
Our A/C went out August 2nd. I filed a claim with Landmark Home Warranty. They put me in touch with Temperature Pro. Their Tech, Jordan, came out and assessed the problem to be a bad blower motor. As I understand, Landmark then ordered the wrong part, then cancelled the order but did not bother reorder the correct part. Bottom line is that our A/C was not repaired until August 7th. Landmark denies cancelling the original order and claims they did in fact order the correct part. They said the delay was caused by the local Carrier Distributor here in Houston. Who knows what really happened. All I know is that once the correct part was located and purchased from Carrier locally, Richard from TemperaturePro came right out and replaced the blower motor. I don't know what the actual cause of the delay was, but I would highly recommend Richard and TemperaturePro.
5 Star Rated
Aug 1, 2017
coming home on 7/29/2017 to a very hot was not pleasant, called my home warranty (Landmark) and the phone line rang for 33 minutes with no answer got more of a response clicking on their online chat . Once the ticket was created they (Landmark) contacted Temperature Pro Saturday night about 11pm. Landmark stated they would call me in about 3 to 5 hrs to set up a time. Well never heard from them even after I called left a message and sent Temperature Pro an email. Come Monday morning at 8:40am still had not heard so I called again spoke to Mr. Johnson and he apologized for not contacting me (stated he had a personal situation). I get it we all have those but I think a company should have a back up plan if someone is not able to return or contact a client. Once i spoke to Mr. Johnson Temperature Pro was at my house within 2 hrs and they did a fantastic job. Had my house cooling within the hour upon there arrival.