Specialize Heating and Air has quickly grown from a staff of one HVAC technician to a team of more than 20 employees. We promote a family work environment because that results in happy HVAC technicians visiting your home.
Specialize Heating and Air is fast and professional. We called the morning of and they were able to come out within 30 minutes that day since we needed a maintenance inspection due to us needing it for escrow. Marcus is the one who helped us with the inspection. He is honestly very professional, knowledgable, friendly, most importantly knew what he was doing. We appreciate your service ! Thank you Specialize Heating and Air and Marcus!
5 Star Rated
Oct 5, 2018
Marcus came out this morning to service our system and he did an awesome job!!!! Very thorough with everything that we requested and suggested some things we need that of course the original people didn't put in :( thank you Marcus and we will be having him out here again!!!
5 Star Rated
Sep 6, 2018
This company is amazing. Not only did they do the job fast and professionally, their customer service is top notch. Josh was the one who came to my home for an in home estimate. He called me after the person who was suppose to show up didn't. He came to my house last minute (and I bet after a long day) and took his time and explained their services and their units. I got quoted by two other places and not only were their prices better, they explained everything with so much more detail that that alone really motivated me to hire them for the job. The process was quick and easy and Josh was so patient and helpful. When it came time to put in our brand new unit, all the workers where professional. They did everything so fast but so well. Keep in mind to that my home never had an AC unit, yet the guys did it no problem. They kept my home clean while working and when they were done too. Arturo was beyond professional and got the job done in no time with the amazing team. Honestly, I am very happy with my unit and the customer service this company provided. I will definitely refer them to everyone I know. Also, they call you after the work is done and ask how everything went. They actually care which is something most companies lack. Thank you Josh and Arturo and everyone who installed my AC. Now I can come home to a cool house.
5 Star Rated
Aug 13, 2018
We were really excited to work with Specialize as we were looking for some routine maintenance & their reviews looked pretty good. I used yelp's "request a quote" option and got a response very quickly!Unfortunately, after the initial response, things went downhill. We are a commercial property so management has to approve any vendors and they have to meet certain COI requirements. This is not my area of expertise but I'm assuming it's some sort of insurance stuff. When we requested the information the first woman I spoke to sent some stuff over. It turns out that she sent a bunch of stuff that wasn't requested so it was all wrong. No big deal, mistakes happen so we emailed her requesting the correct information. 24 hours went by without a response so we called and spoke to a different lady this time. After explaining the situation she put me on hold and after a few minutes she said the guy that handled that wasn't getting to there until 4:00pm. Ok, just have him call me back. That never happened. They also stopped responding to emails. In the end, I had 4 different people help me and none of them were able to give me a solid yes or no. If you're a residential customer, I'm sure you'll have no problems. But if you're a commericial customer and your property has certain requiremnts that need to be met...you might want to look somewhere else.